Suitable for learners with basic digital and communication skills. Content is practical and well supported.

You can complete the course in 6–12 months. Up to 18 months is available.

No. You complete workplace-style tasks only.

Anytime. Enrol and begin immediately.

Certificate IV in Business (BSB40120)

Build practical business skills for real workplace roles

This nationally recognised Certificate IV in Business is designed for people who want to develop operational and coordination skills they can apply immediately at work.

You will build capability across communication, planning, teamwork, problem solving, and everyday business operations, supported by practical workplace tasks.

Course Fee: $1,971 AUD

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Short answer:
The Certificate IV in Business (BSB40120) is best suited to people working in administrative, operational, or coordination roles who want practical business skills and a nationally recognised qualification they can apply immediately in the workplace.

About the Certificate IV in Business (BSB40120)

The Certificate IV in Business (BSB40120) is a nationally recognised qualification designed for individuals working in operational, administrative, and coordination roles across a wide range of industries.

This qualification is delivered by Vanguard Business Education, a Registered Training Organisation (RTO 91219). Learners can enrol directly with Vanguard Business Education to complete this qualification through online study in Australia.

The Certificate IV in Business reflects the role of individuals who apply specialised business knowledge and skills to support workplace operations, coordinate tasks, and contribute to organisational objectives. Participants develop the capability to analyse information, solve routine and non routine workplace problems, and apply practical business solutions in real work environments.

Course Information

Qualification: Certificate IV in Business
Course Code: BSB40120
Provider: Vanguard Business Education
RTO Code: 91219
Delivery Mode: Online
Study Duration: Self paced online study, typically completed within 12 months
National Recognition: Yes, under the Australian Qualifications Framework
Enrolment Status: Open to eligible domestic students

What You’ll Gain

By completing this qualification, you will gain a nationally recognised Certificate IV in Business (BSB40120).

You will develop practical business skills to support administrative, operational, and coordination responsibilities, including communication, organisation, documentation, and workplace planning.

Throughout the course, you will apply what you learn directly in your current role, with structured guidance and support from experienced trainers through SmartCoach™.

You will finish the course more capable, more confident, and better prepared to contribute effectively in a business or office environment.

How the Course Works

This qualification is delivered using the VBE Method+™, a practical learning approach focused on application rather than theory.

Learning activities are built around realistic workplace scenarios and supported by a Workplace Tools Library™, giving you access to templates and resources used in real organisations.

Support is provided through Dual Intelligence Learning™, combining experienced human trainers with guided digital support so you understand what is required and can move forward with confidence.

This approach helps ensure learning translates into real capability rather than simply completing assessments.

Qualification Structure – Units of Competency

Core Units

BSBCRT411 – Apply critical thinking to work practices

Develops the ability to analyse information, question assumptions, and make sound workplace decisions.

BSBTEC404 – Use digital technologies to collaborate in a work environment

Covers using digital tools to communicate, share information, and collaborate effectively in the workplace.

BSBTWK401 – Build and maintain business relationships

Focuses on developing and maintaining positive professional relationships with internal and external stakeholders.

BSBWHS411 – Implement and monitor WHS policies, procedures and programs

Builds skills to apply, monitor, and maintain workplace health and safety systems and procedures.

BSBWRT411 – Write complex documents

Develops skills to plan, draft, edit, and finalise complex workplace documents.

BSBXCM401 – Apply communication strategies in the workplace

Covers applying effective communication strategies to support workplace relationships and outcomes.

Elective Units

BSBPEF401 – Manage personal health and wellbeing

Focuses on managing personal wellbeing to support sustained work performance.

BSBPEF402 – Develop personal work priorities

Builds skills to plan, prioritise, and manage personal workload and competing demands.

BSBTEC401 – Design and produce complex text documents

Covers producing professional text based documents using business software.

BSBTEC402 – Design and produce complex spreadsheets

Develops skills to create, analyse, and present data using spreadsheet software.

BSBOPS403 – Apply business risk management processes

Focuses on identifying, assessing, and managing business risks.

BSBOPS405 – Organise business meetings

Covers planning, conducting, and following up on business meetings.

Skills You’ll Build

Communication

Handle conversations clearly and professionally, including feedback and expectations.

Leadership

Guide team performance, delegate effectively, and build trust.

Planning and Organisation

Set priorities, plan work, and manage time effectively.

Decision Making

Assess situations, solve problems, and make sound workplace decisions.

Who This Course Is Designed For

✔ People working in administrative or operational roles
✔ Coordinators, support staff, and office professionals
✔ Individuals seeking a nationally recognised business qualification
✔ Professionals looking to strengthen practical workplace skills
✔ Those preparing for increased responsibility within a business environment

No formal prerequisites are required.

Student Feedback

“SmartCoach™ made a real difference. I felt supported throughout the course and always knew what was expected.”

“The skills were practical and relevant. I could apply what I was learning directly in my role.”

“The flexibility made it manageable alongside work and family commitments.”

Career Outcomes
Where This Qualification Can Support Your Career

The Certificate IV in Leadership and Management can support progression into a range of leadership and supervisory roles across industries. Outcomes depend on experience, industry, and individual circumstances.

Team Leader

Typical salary range: $70,000 – $100,000

Support team performance and oversee day to day operations.

Operations Supervisor

Typical salary range: $72,000 – $108,000

Coordinate business functions, workflows, and team efficiency.

Customer Service Manager

Typical salary range: $65,000 – $95,000

Lead service teams and contribute to improved customer service outcomes.

Administration Manager

Typical salary range: $68,000 – $105,000

Oversee administrative operations, compliance, and business support functions.

Office Manager

Typical salary range: $60,000 – $90,000

Coordinate teams, manage workplace processes, and support operational activities.

Support Throughout Your Learning

You’ll be supported throughout the course through SmartCoach™, providing access to experienced trainers and structured guidance when you need it.

This ensures you’re never left unsure of what to do next or how to apply what you’re learning.

Course Fee

Course Fee: $1,971 AUD

Includes full course access, learning resources, trainer support, and assessment.

14 Day Money Back Guarantee

Start the course with confidence.

If within the first 14 days you decide it isn’t right for you, we’ll provide a full refund.

Ready to Enrol?

If you’re ready to build practical business capability and gain a nationally recognised qualification, you can take the next step below.

Enrol Now Download Course Outline

Frequently Asked Questions

How hard is the course?

The course is suitable for learners with basic digital and communication skills. The content is practical, clearly structured, and well supported throughout.

How long do I have to complete it?

Most learners complete the course within 6 to 12 months. Up to 18 months is available if required.

Are there any exams?

No. Assessment is completed through practical, workplace style tasks only.

Can I work full time while studying?

Yes. The course is flexible and self paced, making it suitable for people working full time.

When can I start?

You can start at any time. Once enrolled, you can begin immediately.

What support is available?

You will have access to SmartCoach™ support 24/7, as well as experienced trainers when needed.

What technology do I need?

You will need a computer with internet access and the ability to use tools such as email and Word or Google Docs.

Is the qualification nationally recognised?

Yes. This qualification meets Australian Government standards and is nationally recognised.

Is RPL available?

Yes. You can apply for Recognition of Prior Learning if you have relevant experience.

Can I get a refund if I change my mind?

Yes. A cooling off period applies. Please contact us for full refund details.