BSB40520 Certificate IV in Leadership and Management

Delivered using the VBE Method+™

Build real leadership capability not just knowledge.

This nationally recognised Certificate IV in Leadership and Management BSB40520 is designed for supervisors emerging leaders and professionals who want practical leadership skills they can apply immediately in the workplace.

You will learn how to lead and motivate teams manage performance and difficult conversations plan and prioritise work delegate effectively and build confidence in day to day leadership situations.

The course is delivered online with structured guidance from experienced trainers and supported by practical workplace tools that help translate learning into real performance on the job.

Course Fee: $1,970 AUD

This qualification is suitable for people seeking to move into leadership roles or strengthen their ability to manage people and workplace outcomes with confidence.

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About the Certificate IV in Leadership and Management (BSB40520)

The Certificate IV in Leadership and Management (BSB40520) is a nationally recognised qualification designed for individuals working as developing and emerging leaders and supervisors across a range of industries.

This qualification is delivered by Vanguard Business Education, a Registered Training Organisation (RTO 91219). Learners can enrol directly with Vanguard Business Education to complete this qualification through online study in Australia.

The Certificate IV in Leadership and Management reflects the role of individuals who provide leadership, guidance, and support to others, while taking responsibility for their own performance and contributing to team and workplace outcomes. Participants develop the skills required to analyse information, solve predictable and unpredictable workplace problems, and apply practical leadership approaches in real work environments.

Course Information

  • Qualification: Certificate IV in Leadership and Management
  • Course Code: BSB40520
  • Provider: Vanguard Business Education
  • RTO Code: 91219
  • Delivery Mode: Online
  • Study Duration: Self paced online study, typically completed within 12 months
  • National Recognition: Yes, under the Australian Qualifications Framework
  • Enrolment Status: Open to eligible domestic students

What You’ll Gain

By completing this qualification, you will gain a nationally recognised Certificate IV in Leadership and Management BSB40520.

You will build the confidence to lead and manage people effectively, while developing practical communication, planning, and decision making skills that can be applied immediately in the workplace.

Throughout the course, you will apply what you learn directly in your current role, supported by real trainers through SmartCoach™.

You will finish the course more capable, more confident, and better prepared to take on leadership responsibility.

How the Course Works

This qualification is delivered using the VBE Method+™, a practical learning approach focused on application rather than theory.

Learning activities are built around realistic workplace scenarios and supported by a Workplace Tools Library™, giving you access to templates and resources used in real organisations.

Support is provided through Dual Intelligence Learning™, combining experienced human trainers with guided digital support so you understand what is required and can move forward with confidence.

This approach helps ensure learning translates into real capability rather than simply completing assessments.

Qualification Structure – Units of Competency

Core Units

BSBXCM401 – Apply communication strategies in the workplace

Develops the ability to communicate effectively with internal and external stakeholders using appropriate strategies, channels, and feedback methods.

BSBXTW401 – Lead and facilitate a team

Covers planning, leading, and supporting team activities to achieve workplace outcomes, including participation, delegation, and performance monitoring.

BSBCRT411 – Apply critical thinking to work practices

Focuses on analysing information, questioning assumptions, and developing evidence based solutions to improve work practices.

BSBOPS402 – Coordinate business operational plans

Builds capability to assist with the development, implementation, and monitoring of operational plans aligned to organisational objectives.

BSBTWK401 – Build and maintain business relationships

Addresses establishing, maintaining, and strengthening professional relationships with colleagues, clients, and key stakeholders.

BSBPEF402 – Develop personal work priorities

Supports self management skills, including time management, goal setting, and maintaining personal effectiveness in a business environment.

Elective Units

BSBCMM412 – Lead difficult conversations

Develops skills to plan and conduct challenging workplace conversations, including managing conflict, emotions, and resolution strategies.

BSBLDR411 – Demonstrate leadership in the workplace

Covers foundational leadership behaviours such as ethical conduct, role modelling, and supporting team members.

BSBLDR413 – Lead effective workplace relationships

Focuses on influencing and supporting others through communication, consultation, and trust building strategies.

BSBLDR414 – Lead team effectiveness

Addresses improving team performance through goal setting, performance monitoring, and continuous improvement activities.

BSBSTR401 – Promote innovation in team environments

Develops the ability to encourage innovation by supporting ideas, facilitating creative thinking, and fostering continuous improvement.

BSBOPS405 – Organise business meetings

Covers planning, coordinating, and documenting meetings, including agendas, logistics, and follow up actions.

Skills You’ll Build

Communication

Handle conversations clearly and professionally, including feedback and expectations.

Leadership

Guide team performance, delegate effectively, and build trust.

Planning and Organisation

Set priorities, plan work, and manage time effectively.

Decision Making

Assess situations, solve problems, and make sound workplace decisions.

Who This Course Is Designed For

  • ✔ New or emerging leaders and supervisors
  • ✔ Professionals preparing for greater responsibility
  • ✔ People managing staff without formal training
  • ✔ Business owners overseeing teams and operations
  • ✔ Individuals who want to lead with confidence and credibility

No formal prerequisites are required.

Student Feedback

“SmartCoach™ made a real difference. I felt supported throughout the course and always knew what was expected.”

“The skills were practical and relevant. I could apply what I was learning directly in my role.”

“The flexibility made it manageable alongside work and family commitments.”

Career Outcomes
Where This Qualification Can Support Your Career

The Certificate IV in Leadership and Management can support progression into a range of leadership and supervisory roles across industries. Outcomes depend on experience, industry, and individual circumstances.

Team Leader

Typical salary range: $70,000 – $100,000

Support team performance and oversee day to day operations.

Operations Supervisor

Typical salary range: $72,000 – $108,000

Coordinate business functions, workflows, and team efficiency.

Customer Service Manager

Typical salary range: $65,000 – $95,000

Lead service teams and contribute to improved customer service outcomes.

Administration Manager

Typical salary range: $68,000 – $105,000

Oversee administrative operations, compliance, and business support functions.

Office Manager

Typical salary range: $60,000 – $90,000

Coordinate teams, manage workplace processes, and support operational activities.

Support Throughout Your Learning

You’ll be supported throughout the course through SmartCoach™, providing access to experienced trainers and structured guidance when you need it.

This ensures you’re never left unsure of what to do next or how to apply what you’re learning.

Course Fee

Course Fee: $1,971 AUD

Includes full course access, learning resources, trainer support, and assessment.

14 Day Money Back Guarantee

Start the course with confidence.

If within the first 14 days you decide it isn’t right for you, we’ll provide a full refund.

Ready to Enrol?

If you’re ready to build real leadership capability and gain a nationally recognised qualification, you can take the next step below.

Frequently Asked Questions

Most students complete the course within 6–12 months. It's entirely self-paced — so you can move faster or slower depending on your schedule.
Yes. The BSB40520 Certificate IV in Leadership and Management is nationally recognised under the Australian Qualifications Framework (AQF) and delivered by Vanguard Business Education, a Registered Training Organisation (RTO 91219).
You'll have 24/7 access to SmartCoach™ — our signature support system that includes real human help, guided explanations, and live chat when you need it.
No exams. Assessment is done through practical tasks, short written activities, and workplace simulations — designed to reflect real-world leadership situations.
Yes. This course has rolling intake, so you can enrol and get started whenever you're ready. No waiting periods or fixed start dates.
No worries. You have a full 14-day money-back guarantee. If you decide it's not for you within the first 14 days, you'll receive a full refund — no questions asked.
No prior management experience is needed. This course is designed to support both new leaders and professionals seeking formal recognition of their skills.
You'll get instant access to your student portal and welcome email. SmartCoach™ will walk you through your first steps so you can start strong right away.